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Product Details

외피 : 소가죽/양세무

바닥창 : 고무창

굽높이 : 0.5cm

칼라 : 화이트

사이즈 : 정치수

달퀸의 제품은 주문 제작 상품으로

제작 기일 약 4일~14일이 소요되며 주문 후

배송 완료 시점 위 기일 예상 부탁드립니다

주문 후 익일 오전 9시 이후에는 제조실에

주문이 투입된 상태로 주문취소가 불가능합니다.

교환/반품은 맞교환 불가이며 배송 완료 상품이

판매처에 수거 완료 검수 후 교환& 환불됩니다.

[ 교환 반품 안내]

- 교환. 반품은 꼭 받으셨던 택배를 이용하여 보내야 하며 다 택배사 또는 편의점 택배 이용은 불가합니다.

- 교환, 반품 은 주문처 고객센터 또는 게시판을 통해 먼저 접수해야 하며 통보 없는 임의대로 은 배송은 거부됩니다.

- 택배 비용은 판매자 과실일 경우 무료이며 소비자 과실일 경우, 단순 변심 환불은 왕복 배송료 8000원 소요되며 무통장 입금으로 처리됩니다. 

( 임의대로 박스 안 동봉 시 분실 책임 판매자 측 없음 )

- 반품은 전자상거래 법 기준을 준수하며 단순 변심일 경우 배송 완료 후 7일 이내 반품 가능합니다.(미착화 시 가능)

- 교환 불가 상품은 반품으로 접수하시고 재주문으로 가능합니다. (교환 불가 상품일 경우)

- 교환: 교환 가능 여부를 게시판을 통해 가능 여부 확인 후 교환 가능합니다.(재고 소진일 경우 환불로 진행됨)

[ 품질보증기간]

- 보증기간 내에 고객 부주의로 인한 수선일 경우 유상 수선, 실비 첨부, 수선 불가능할 수 있습니다.

- 소비자 부주의에 의한 제품 훼손 착화 제품은 수선 불가능할 수 있습니다.

-보관 품질 보증기간이 경과한 제품의 품질 이상에 대해서는 보상의 책임을 지지 않습니다.

- 보증기간 내에서도 장식 굽갈이 깔창 갈이 바닥 창갈이 등의 부자재 소진 시 교체 불가능합니다.

- 품절이 되어 생산이 종료된 상품들은 수선이 되지 않습니다.

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Shipping

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 5 - 15 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  

Returns & Exchanges

1. Address for returns and exchanges:
- [410350] 경기도 고양시 일산동구 마두동 880-15 cj대한통운 강촌대리점 내 (제미니스) 앞

2. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Product Inquiry

고객센타 : 070.7013.0202
오전 10시~오후 6시까지(토,일,공휴일 휴무)
이메일 상담 : info@geminis21.com (신속한 처리가능)